Privacy Policy

Last Updated: January 2024

At Fragrances Sales, we believe that luxury extends beyond our exquisite fragrance collections to include the complete customer experience. Just as we carefully craft our 3-Wick Candles, Eau de Parfum Sets, and Fine Fragrances, we approach your privacy with the same dedication to excellence and attention to detail. This Privacy Policy outlines how we collect, use, and protect your personal information in alignment with global privacy standards.

1. Information We Collect

To provide you with our refined shopping experience and secure payment processing, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and contact details
• Payment Information: Credit card details (processed securely through our payment gateways), PayPal account information
• Transaction Data: Purchase history, product preferences (such as your interest in Luxury Candles or Perfume Oil Sets)
• Technical Information: IP address, browser type, device information, and browsing behavior on our site
• Communication Data: Correspondence with our customer service team

2. How We Use Your Information

Your information enables us to create the seamless luxury experience you expect from Fragrances Sales:

• Process your orders for our fine fragrances and home scents
• Provide secure payment processing through our accepted methods (Visa, MasterCard, JCB, PayPal)
• Personalize your shopping experience based on your preferences for products like Classic Candles or Room & Linen Sprays
• Send order confirmations, shipping notifications, and customer service responses
• Improve our website functionality and product offerings
• Comply with legal obligations and prevent fraudulent activities

3. Data Sharing and Disclosure

We treat your personal information with the same exclusivity we apply to our fragrance formulations:

• Service Providers: We share necessary information with trusted partners who assist in payment processing, order fulfillment, and website operations
• Legal Compliance: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new entity
• International Transfers: As a global retailer (serving customers worldwide excluding certain remote locations and parts of Asia), your data may be processed internationally with appropriate safeguards

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same commitment to quality that defines our luxury products:

• Industry-standard encryption technology for all sensitive information
• Secure payment gateways that meet international security standards
• Limited access to personal information based on job responsibilities
• Regular security assessments and updates to our protection measures
• Data retention only for as long as necessary to fulfill the purposes outlined in this policy

5. Your Rights and Choices

You have control over your personal information, including the right to:

• Access and review the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data, subject to legal requirements
• Object to or restrict certain processing activities
• Data portability for transfer to another service
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Like the subtle notes in our fine fragrances, we use discreet tracking technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality and secure shopping cart operations
• Analytical Cookies: Help us understand how customers interact with our website and improve our offerings
• Preference Cookies: Remember your settings and preferences for a personalized experience
• Marketing Cookies: Used to display relevant advertisements based on your interests

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your shopping experience.

7. International Data Transfers

As we serve customers globally (excluding certain remote locations and parts of Asia), your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

8. Children’s Privacy

Our website and products are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy regularly.

10. Contact Us

Thank you for trusting Fragrances Sales with your personal information. We are committed to protecting your privacy with the same excellence we bring to our luxury fragrance collections.